Refund & Cancellation Policy

Refund Eligibility

• Refunds are considered for incorrect, damaged, or missing items.
• Requests must be submitted within 24 hours of delivery with supporting details.
• Perishable items may not be eligible if consumed or tampered with.

Refund Process

• Contact our support team with your order number and issue details.
• We may request photos/videos for verification.
• Approved refunds are processed within 5–7 business days to the original payment method.

Cancellations

• Orders can be cancelled before dispatch. Once shipped or prepared, cancellation may not be possible.
• Custom or made-to-order items may not be eligible for cancellation.

Non-Refundable Items

• Products consumed after delivery or mishandled by the recipient.
• Items altered, repackaged, or not in their original condition.

Contact

To initiate a refund or cancellation, email bakemasters.in@gmail.com or call +91 9068664222.